We make laundry easy, literally. Think of us as your laundry assistant, we take care of everything and help you focus your time on what matters most.
From our intuitive customer journey to our unmatched technology, our platform is designed to provide a fun and easy laundry experience. Simply, pick a plan, fill a bag and leave the rest to us!
No, we are a purely digital platform. (Hint: we come to you!)
Download our app, register and schedule your first pickup! www.getdoobi.app/downlaod
The welcome kit can be scheduled to be delivered at your request or at the time of your first order. The driver will deliver your welcome kit and wait until you fill your bags.
Extra bags can be ordered through the app when placing an order.
Each colored bag serves a unique purpose, as seen in our services section.
You can fill the bag as much as you choose, the price will be standard for each bag.
The bag will be returned to you along with the correct bag according to your order. The driver will wait until you are done.
Our laundry experts will place them in a separate sealed bag and it will be returned to you at the time of delivery.
The welcome kit consists of 8 bags, 2 of each. Extra bags can be provided upon request free of charge.
doobi Bonus is our referral program, which you can refer a friend to register on our app and they get BHD 2 upon registering & you get BHD 2 for every friend that joins and places their 1st order.
1. Go to “profile” on our app below
2.Click on doobi Bonus
3.You’ll find your unique referral code, you can share it by either sending a message through “invite your friends” box or by just copying the code in a small box to share with your friend.
4.Your friend will enter the code upon registering
Nope, the referred person must place an order for you to also get the 2 BHD.
There’s no limit, you can share the doobi love with as much people as you’d like!
We offer per bag or subscription.
1. Yes, Go to “profile” on our app below
2. Click on doobi bonus, you’ll find the stats and bonus in the bottom section of the page, you can track how many friends you referred that ordered and that still didn’t order. Your referral credits will also show below
it's a digital wallet that you can deposit your money in the app to use it directly for your orders.
1. Go to “profile” on our app below
2. Click on doobi wallet
3. Click on the “top up” button
4. Choose your payment method
Once you deposit the money in doobi wallet, we can’t send it back, however you can use it for your next orders.
You can always add an additional payment method with your doobi wallet, for example, click on doobi wallet to use the amount you’d like, then click on benefit to pay the remaining sum.
Once you cancel an order, it will go directly to your doobi Wallet to use ityou’re your future orders!
The money you deposit in doobi wallet does not have a limited time and can be used whenever you’d like.
We offer per bag or subscription.
Launch the app and click on the “New order” tab
We’ve divided our laundry services into four categories:
Our team will always inspect and re-sort items if required, prior to cleaning. For example, if you add bed linens to the doobi Casuals bag, our experts will place these items under doobi Home and your items will be priced accordingly.
How do I decide what item to be put in which bag?
It’s simple! We’ve added clear instructions on the bags and in the app (click on “Services” tab).
Ps. Look at the type of finishing on each bag. This is another trick ;)!
When placing your order, click on special instructions > Special attention. Here you can take a photo of the item, add your special request.
Our team of laundry experts will utilize the maximum care and processes to ensure all removable stains can be removed. If we are not able to remove the stain due to permanent damage, we will notify you accordingly. All in all, we promise to do our best!
Stay tuned for our upcoming express service. Here we will pick up your laundry and return them in as little as 3 hours!
On the homepage, click on the orders tab > current order > cancel order. Note that you can only cancel the order up to 3 hours prior to the pickup slot.
doobi Shoes is our Shoe cleaning service, it includes shoes of all types & color, we don’t discriminate!
The shoe bag fits only 1 pair of shoes of your choice.
You pay 5BHD for 1 pair of shoes from any type, the price is always the same .
The cleaning service includes all types of shoes ,whether it’s a leather loafer or a velvet high heel, we've got you covered.
You will receive your clean shoes within 3 days from pickup.
You’ll get your Shoes back in a new doobi bag that you can use for your next order.
Yes! However bear in mind that the turnaround for shoes is slightly longer. We can always split your deliveries if you’d like.
Yes! The first order discount applies to all our services, so make sure to use the code Getdoobi
Yes! The first order discount applies to all our services, so make sure to use the code Getdoobi
doobi pro is your premium access to doobi features that will level up your laundry experience that much more, you'll have:
Unlimited 20% off all orders
Free Delivery
Priority next day delivery
Exclusive doobi scents
Scheduling your monthly laundry
The prices vary based on the plan you choose it’s 7 BHD for the one-month membership or 70 BHD for 1 year which saves you 14 BHD from its original price
The 20% discount includes all the doobi services and bag sizes!
Click on the doobi pro banner on the homepage (you can also find it on the profile page)
Select your suitable plan whether it’s on a monthly or yearly basis
Then just select your payment method and just like that your became a doobi PRO
Absolutely! it only gets better from here, stay tuned for more awesome features too
No, pro membership fees are non-refundable.
Easy! you can enter a separate delivery and pick up address during the order process.
Up to 48 hours.
Yes, simply click on the orders tab > current order > view more > date and time. Note that you can change the time up to 3 hour prior to the collection or delivery slot.
Yes, simply click on the orders tab > current order > view more > change the delivery address. Note that you can change the address up to 3 hour prior to the collection or delivery slot.
Of course! This includes all information related to your order. To view your past orders, click on the “orders” tab > “past order” tab and voila!
Greyed out slots indicate unavailability, you may pick form any other available slot that suits you.
The delivery fee will be BHD 0.800.
Great News! You won't be charged a delivery fee if your order is over BHD 10. So for bigger laundry loads, you can still enjoy free delivery.
We offer you a variety of options such a Credit Card payment, Debit Card payment (Benefit) and Apple Pay for iOS users.
Unfortunately, No. All payments are made directly through the app
Yes, our minimum charge is BHD 5. Should you decide to purchase a service that costs less than BHD 5, you will still be able to proceed with the order by paying the minimum charge.
Note: This is also visible while placing the order.
In “profile”, click on “doobi bonus” > Share your promo link with your friends. There’s a 10% discount for every friend that joins.
The best part is you get a 10% discount for every friend that joins!
